Records Management

Government and broader public sector organizations manage their digital and physical records according to legislated requirements.

Records and Information Management Services

Government information management services help clients manage government information responsibly. These include providing advice, learning resources, EDRMS services, scheduling and appraisal, and records transfer and storage. Expand each section below to learn more about these services:

Advice and Guidance

About this service

Government Information Management (GIM) Branch provides advice and guidance regarding the ongoing management of government information in accordance with relevant legislation, policy, and information schedules. Government Information Management Specialists (GIMS), analysts, and advisors, provide services through sector-based portfolios of client ministries, collaborating with ministries to champion effective and efficient information management (IM) practices.

GIMS and their teams:

Before you start

Review the list of Government Information Management Specialist (GIMS) contacts, and contact your GIMS team at any time to discuss your information management needs.

You may also want to review the available Learning resources (IDIR required), in preparation for a discussion with your GIMS team.

Who is eligible?

B.C. Government Ministries.

What are the timelines?

You can expect to hear back from us within 2 business days.

Submit a request

For support managing your government information, contact your GIMS team.

Enterprise Document and Records Management (EDRMS) Services

About this service

Government Information Management Branch supports a government standard Enterprise Document and Records Management System (EDRMS) Content Manager to manage physical and electronic records.

The EDRMS Business Services team provides Help Desk support for:

Before you start

B.C. Government ministries manage records life cycle through recordkeeping systems. Check out the Records Management systems page and Learning resources (IDIR required).

Who is eligible?

B.C. Government Ministries.

What are the timelines?

You can expect to hear back from us within 2 business days.

Submit a request

Current users can ask EDRMS Help for support using the system, and prospective users can request information about getting EDRMS Content Manager from the EDRMS Business Services Team.

Information Management (IM) Learning Resources

About this service

Government Information Management (GIM) Learning develops self-directed, interactive, eLearning courses on a variety of information and records management subjects and hosts monthly Information Management and Government Information Education (IMAGINE) Community of Practice webinars.

Access our online records management training and information about our monthly RM Community of Practice webinars on the GIM Learning page (IDIR required).

Before you start

Review the GIM Learning page (IDIR required) for additional information and records management resources.

Who is eligible?

B.C. Government Ministries.

What are the timelines?

You can expect to hear back from us within 2 business days.

Submit a request

Reach out to the GIM Learning team about our eLearning program or to request technical support.

Information Scheduling and Appraisal

About this service

Government Information Management (GIM) Archivists develop, review, and amend information schedules to enable ministries to manage their information, including data and records, in accordance with legislation. GIM Archivists also appraise business area records, identifying those of enduring value while ensuring that others may be routinely destroyed when no longer required.

Additional services include:

Before you start

First, review ARCS Online (Administrative Records Classification System), the ORCS Library (Operational Records Classification Systems), and the Special Schedules page to see if an approved information schedule exists that applies to records in your business area. Check out the Developer’s Handbook (IDIR required) for a detailed description of the schedule development process and supporting guidance.

To learn about the criteria that determine what information is to be preserved in the archives review CIRMO Policy: Archival Appraisal of Government Information.

Who is eligible?

B.C. Government Ministries and designated government bodies.

What are the timelines?

You can expect to hear back from us within 5 business days.

Submit a request

Contact your GIMS team to discuss information schedules needs for your business area.